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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shawna Banks

Shawna Banks

August 15, 2024

1  out of  5
rating by Shawna Banks
"They kept raising the monthly payments for no reason, and they could not explain to me why. I have a perfect driving record."
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Andrew Trampf

April 29, 2024

5  out of  5
rating by Andrew Trampf
"In working with Kim through this agency, I was not only able to get a very competitive rate, but also learned a lot about vehicle and life insurance along the way. Thank you to Kim for all of your hard work and excellent services!"
We responded:
"Thank you for letting us serve you! We appreciate the kind words! "
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chan adachi

February 3, 2024

5  out of  5
rating by chan adachi
"nice & friendly agents!"
We responded:
"Thank you for the very kind words Chan! "
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adam strickland

January 2, 2024

5  out of  5
rating by adam strickland
"Awesome service!"
We responded:
"We appreciate your business Adam! Thanks for the kind words!!"
Profile photo of Ben Baker

Ben Baker

January 1, 2024

5  out of  5
rating by Ben Baker
"This place is my insurance agent. These people will go out of their way to provide you with great service."
We responded:
"Hi Ben, thank you so much for the wonderful recommendation on our small business in Verona!! "
Profile photo of JW Hollibush

JW Hollibush

October 5, 2023

5  out of  5
rating by JW Hollibush
"I recently attended State Farm Insurance's community day and had a great time! They were giving out free food, and even though they didn't have a vegan option for meat, I was still able to eat plenty. The staff was friendly and welcoming, and I left feeling happy and satisfied. I'm looking forward to getting a quote from them soon! I would definitely recommend State Farm Insurance in Verona to anyone looking for a reliable and affordable insurance provider. They are a great asset to the community, and I'm grateful for their support."
We responded:
"Hi JW! We ironically tried to get Vegan brats, but it was too late in the game. Next year we will remember you for sure! Thanks for the very kind words;) we look forward to helping you with that quote! Stay tuned! "
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Rowan D

September 27, 2023

5  out of  5
rating by Rowan D
"Sarah’s agency is awesome!! I worked with Kimberly to get a policyholder transferred out of state, and she was extremely helpful and kind!!"
We responded:
"Hi Rowan, thanks for the review. We really appreciate the kind words about our wonderful team, right back at ya."
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J Sheehan

August 7, 2023

5  out of  5
rating by J Sheehan
"Sarah’s office is so friendly & efficient! I worked with Kimberly to transfer some auto insurance to another state. She was super quick & knowledgable. I highly recommend Sarah Drew’s agency & team!! Thanks guys!!! 😊"
We responded:
"Thank you J for the amazing kind words!! We are always here to help! It’s easy to help kind people like you! "
Profile photo of Heather McEllistrem

Heather McEllistrem

August 6, 2023

5  out of  5
rating by Heather McEllistrem
"Sarah Drew and her fabulous team (Jackie, Nathan, Kimberly, Sydney, and Tonya) at the Verona & New Glarus offices have gone above and beyond taking care of not only me but also many of our mutual clients at SERVPRO®️ of Dane County West #SERVPROcares #businesssupportingbusiness #DaneCountyWI #greencountywI #likeagoodneighborstatefarmisthere"
We responded:
"Thanks Heather and right back at you!!!"
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jhs s

July 28, 2023

5  out of  5
rating by jhs s
"Excellent products and services, super professional and efficient"
We responded:
"Thank you so much for the kind remarks and thank you for your business!!"
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Ari H

July 11, 2023

5  out of  5
rating by Ari H
"Sarah is extremely friendly and funny. We were there for a long time signing up for new insurance and we had a blast. I never knew signing up for insurance could be fun, lol. She was nice about answering a lot of questions and helped us a lot. I highly recommend working with Sarah and State Farm."
We responded:
"Ahhh!! I had fun with you ladies as well! Thank you for your business Ana the wonderful referral! We love working with like minded people! Makes our job fun! Hope all the pets are good! Hope you enjoy the last bit of your summer! "
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Jenn Attar

May 22, 2023

5  out of  5
rating by Jenn Attar
"Sarah is so great to work with and her team responds so quickly to my questions. Her team is friendly, qualified, and efficient and that is hard to find these days. Thank you Sarah and team for all that you do."
We responded:
"Jen right back at you!! Thanks for your professionalism!"
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Steven Tenney

May 4, 2023

5  out of  5
rating by Steven Tenney
"Jackie is the best"
We responded:
"Thanks Steven!!! We appreciate your business! She does go above and beyond! "
Profile photo of Wahbeh Shuaibi

Wahbeh Shuaibi

April 14, 2023

5  out of  5
rating by Wahbeh Shuaibi
"So friendly. Jackie is so sweet and very helpful. Great service I can’t ask for more or better service."
We responded:
"Good morning Wahbeh, we appreciate your kind words about our service and our team members! We appreciate the positive feedback, and we will share this wonderful news with Jackie! Thank you! "
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Linda Karas

April 1, 2023

5  out of  5
rating by Linda Karas
"Great agent"
We responded:
"Thank you for the kind words Linda! We appreciate it!"
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Kirby Murrell

March 31, 2023

5  out of  5
rating by Kirby Murrell
"My experience was exceptional and I recommend this Agency to everyone who needs insurance."
We responded:
"Hi Kirby! Thank you so much for the kind words!! we pride ourselves on exceptional customer, care and customers like you that make our jobs easy to do. Thank you so much for your business and have an absolutely wonderful weekend! Sarah."
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Edward Ogodogu

March 24, 2023

5  out of  5
rating by Edward Ogodogu
"Customer friendly and patient! Professional to the core and timely with responding to request! Thanks for a great experience."
We responded:
"Thanks for the amazing review! And your business we pride ourselves in helping wonderful folks like you;) "
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Joel Zimmerman

March 21, 2023

1  out of  5
rating by Joel Zimmerman
"Don't waste your time. Spent 15 minutes filling out information on State farms website only to be asked more questions when they contact you. Wouldn't be a problem but when I asked for a tailored quote for two vehicles & home Nathan in New Glarus ghosted me. Thought he may have forgot and emailed again, two weeks later no response. Defiantly not professionals and not who you want in your corner when you need help."
We responded:
"Hi Joel, this certainly isn’t the way we operate. I am very sorry you had this experience with our office. I am not sure what happened with the quote, this seems very out of character for Nathan and our office. We have had a few e-mail glitches with our email redirects in the past few weeks. Which our provider has assured us was fixed. I’m curious to know which email you used for him and when these were sent so that I can verify the receipt of the email. Would you send that to me? Sarah@sarahdrewinsurance.com. We would like to make this right with you, thank you for bringing this to our attention. What we can do is make sure our technology is working properly and discuss our follow up strategies to make sure we are providing the best service possible to all of our prospects. Sorry to have let you down. Upon further review looks like quotes for the auto were sent to your email on file 2/24. There appears to be an issue with the email address on file for you. We have resent. "
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Alec Meier

March 18, 2023

5  out of  5
rating by Alec Meier
"Great people, super easy to work with. 5/5 recommend!"
We responded:
"Thank you, Alec!! Your reviews are great feedback for my team, and I always share them with them. They truly appreciate you."
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Julie Isola

February 12, 2023

5  out of  5
rating by Julie Isola
"Everyone that works here is super nice, helpful and professional!"
We responded:
"Hi Julie, thank you so much for the kind words. It truly means the world to us and our local branch of state farm! Thank you for your business we truly appreciate it."
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sarah swanson

January 31, 2023

5  out of  5
rating by sarah swanson
"We don't often have to contact them, but when we do the State Farm office lead by Sarah Drew is responsive and quick at getting done what we request. We've used State Farm for the past 16+ years and have been happy with their coverage and service."
We responded:
"Hi Sarah, thank you for the wonderful review! Thank you for your loyalty to State Farm."
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John Komenda

January 26, 2023

5  out of  5
rating by John Komenda
"Very responsive to questions. Great customer service!"
We responded:
"Thank you for the wonderful review of our office! We pride ourselves on great customer service!"
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Kurt Kubitz

January 15, 2023

5  out of  5
rating by Kurt Kubitz
"Very happy with my State Farm agents. They always quote me a great price for my vehicles. Very knowledgeable and friendly! I wouldn't go anywhere else! Thanks so much Nathan and the team at your branch!"
We responded:
"Kurt! Thank you for the kind words regarding Nathan and my team! We pride ourselves on customer service and building relationships with our insured’s! Thanks for your business!!"
Profile photo of Lana Sloane

Lana Sloane

January 7, 2023

5  out of  5
rating by Lana Sloane
"Whenever I contact this agency they always know who I am and efficiently take care of what I need."
We responded:
"Thank you Lana!! We appreciate your business with our Agency!"
Profile photo of Michael Bauldry

Michael Bauldry

December 22, 2022

5  out of  5
rating by Michael Bauldry
"great staff and solves problems promptly"
We responded:
"Thanks Santa!!"