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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Julie Isola

February 12, 2023

5  out of  5 rating by Julie Isola
"Everyone that works here is super nice, helpful and professional!"

sarah swanson

January 31, 2023

5  out of  5 rating by sarah swanson
"We don't often have to contact them, but when we do the State Farm office lead by Sarah Drew is responsive and quick at getting done what we request. We've used State Farm for the past 16+ years and have been happy with their coverage and service."


January 26, 2023

5  out of  5 rating by jkom329
"Very responsive to questions. Great customer service!"

Kurt Kubitz

January 15, 2023

5  out of  5 rating by Kurt Kubitz
"Very happy with my State Farm agents. They always quote me a great price for my vehicles. Very knowledgeable and friendly! I wouldn't go anywhere else! Thanks so much Nathan and the team at your branch!"

Lana Sloane

January 7, 2023

5  out of  5 rating by Lana Sloane
"Whenever I contact this agency they always know who I am and efficiently take care of what I need."

Michael Bauldry

December 22, 2022

5  out of  5 rating by Michael Bauldry
"great staff and solves problems promptly"

toby nech

November 3, 2022

5  out of  5 rating by toby nech
"Jackie is always so pleasant and helpful !!"

Skylar Jones

October 5, 2022

5  out of  5 rating by Skylar Jones
"The team in this office is amazing! Everyone is so willing to help and they welcomed me in as one of their own right away. Super happy choosing this office after moving to the Madison area a month ago. Come in or call and we will all be happy to help you with your insurance needs!"

Shannon Jones

September 28, 2022

5  out of  5 rating by Shannon Jones
"Skylar was soooo helpful!!! And the office is so homey. Just like a house that you are welcome in!"

Ashley Svenningsen

September 28, 2022

5  out of  5 rating by Ashley Svenningsen
"10/10 service thru State Farm"

Marisa P

September 28, 2022

5  out of  5 rating by Marisa P
"Super helpful and friendly staff!"

Anthony Frisbee

September 20, 2022

5  out of  5 rating by Anthony Frisbee
"Sarah and the team are always quick to respond over email, phone calls, or after I left a message. They are easy to reach out to each time I try."

M Kasieta

September 1, 2022

5  out of  5 rating by M Kasieta
"Sarah Drew's agency helps us insure our vehicle fleet at Badger Prairie Needs Network. As a nonprofit food pantry, we need to be aggressive in getting great coverage for a great price. Sarah's team works hard to find the best price with the most coverage."

Bob Armstrong

June 17, 2022

5  out of  5 rating by Bob Armstrong
"The staff has always provided timely responses. They will take the time to provide and explain options, as needed. Jackie provides great customer service."

Bradley Knothe

May 16, 2022

5  out of  5 rating by Bradley Knothe
"Everything been great since I switched to state farm. They handle everything in a quick and timely manner. I deliver papers in the morning and was previously with geico they setup my account wrong after contacting them about business insurance and ever time I made a claim it was a battle, saying I wasn't covered for that and they always made a bad day worse. Never had any problems with state farm or issues about coverage could not recommend them more."

Peter Teteak

April 13, 2022

5  out of  5 rating by Peter Teteak
"Great insurance agent!"

D Holman

March 2, 2022

5  out of  5 rating by D Holman
"Outstanding service!! Last November (on a Sunday) I hit a deer with my 2019 4Runner. I was over 200 miles from home and my windshield was damaged (destroyed) so I could not drive my car. I contacted Sarah thinking I would get an answering machine and that she would respond on Monday; but she answered her phone on a Sunday. She walked me through what I needed to do next and helped me to find someone that would transport my car back to Middleton to have it fixed at Smart Toyota (Ball Body). I can't tell you how easy the process was to get my car fixed. No hassles - none! My car was fixed with 100% Toyota parts. Sarah stayed in touch with me while my car was getting fixed."

Jackie Rocco

March 1, 2022

5  out of  5 rating by Jackie Rocco
"When I first started with Sarah Drew State Farm, I didn’t know anything about insurance. This office believes in the importance of educating their customers on all types of policies—auto, home, life, health, etc—to make sure you know exactly what you are paying for. I love being a part of Sarah’s office, it’s a lot of fun saving people money! :)"

Kimberly Smith

March 1, 2022

5  out of  5 rating by Kimberly Smith
"State Farm is the best for auto, home and life insurance. The life insurance is rated an A+++ and very inexpensive! Lowest auto and home rates in WI and the customer service and claim handling is by far the best I have ever had! Stop by State Farm, Sarah Drew's office and get a quote as soon as possible!"

Erik Ferguson

December 15, 2021

5  out of  5 rating by Erik Ferguson
"Best insurance company, best agency. State Farm has had a lot of things right for a long time when it comes to getting service from a local agent (as well as giving great coverage with affordable prices without screaming about discounts like all the other intolerably dumb insurance commercials out there). And Sarah is super personable, and her staff are the best. I've happened to talk to Jackie the most in Sarah's office, but it's the same with everyone else: they're all friendly, attentive, and unbelievably fast in responding to my needs. I love that they're only a phone call or a short drive away, where I can actually speak to them in person. But even if they weren't just down the road, I'd never go anywhere else."


November 5, 2021

5  out of  5 rating by Lisa
"Nate saved me 50% just alone on my vehicle premium. I couldn't believe how much they saved me. Highly recommended!"

Esther Kinney

November 2, 2021

1  out of  5 rating by Esther Kinney
"If you have State Farm insurance- switch as soon as you can. You are paying to be told no when you need coverage. I have had to interact with lots of construction professionals recently and they ALL (EVERY SINGLE ONE) say that State Farm denies more claims than any other insurance company. I have had two clear insurance losses in the past year and both have been denied. Today, the professional roofer was pointing to hail damage spots on my roof and the adjuster kept saying he couldn’t see them. And, guess what, even if I have twelve roofing companies come out and say there is hail damage, the adjuster’s word is law. State Farm agreed there was hail damage to my gutters and siding (less than my deductible) but not to my roof. It is pretty amazing the hail magically missed the roof…"

Josie McIntyre

October 29, 2021

5  out of  5 rating by Josie McIntyre
"Sarah Drew’s team is awesome! We have been working with Kim she’s great & is super responsive. She’s also very informative. We love State Farm! Thanks Kimberly!"

Molly Link

July 16, 2021

5  out of  5 rating by Molly Link
"I have worked with Sarah Drew and team for years for multiple policies. They are fantastic, friendly, knowledgeable and professional. Couldn’t be more pleased with my experiences! Thank you for all you do!! I’m a lifelong customer even after moving out of the Madison area!!!"

Elizabeth Gach

June 18, 2021

5  out of  5 rating by Elizabeth Gach
"Sarah and her team are fantastic. They are great at answering my questions big and small. I appreciate the reminders they send when i have forgotten something important. Sarah is an exceptional listener and is always looking out for my best interest."